Need Some Help? Tip: Use arrows to navigate results, ESC to focus search input Popular topics Accounts 4 articles I signed up but i can’t login I didn’t receive my confirmation email I forgot my username, what do I do? I Forgot my password, what do I do? Billing 7 articles Do I need to sign a contract? What are your additional charges Do you need payment details for the free trial? How can I pay for my Subscirption? How do I Cancel My Subscription? Show all Google 3 articles How much does uploading to Google cost? How to publish my tours to Google Street View Does google pay for Virtual Tours? Hosting 4 articles Where is your server located? How can I download my virtual tours How do I switch to Hosting Only? Do I pay extra for hosting? How To 22 articles How to add floating hotspots to my virtual tour Default account settings Advanced Hotspot Settings How can I add a hotspot to my virtual tour How does the “Default view” work? Show all Reseller 4 articles How do I get paid? How can I see who signed up using my link? Where is my affiliate link? Can i become a My360 reseller? Subscriptions 20 articles I am a photographer, can I sign up as an estate agent? What does 1 Office / 2 showrooms mean? Do I really get unlimited tours? Can I remove the destination label from my tours? Can I use my own links (white label) ? Show all Techical 6 articles Does your software work with Matterport Images? How do I cover up the tripod in my images How to embed a virtual tour How to make my tours white label? How to add a floor plan to your virtual tour Show all Troubleshooting 5 articles I am a photographer, can I sign up as an estate agent? I paid for my subscription but my tours still show in a trial destination I only have 3 profiles available, what can I do? I named my images but they are still showing the wrong title? How come my image is not transparent?