{"id":11125,"date":"2022-01-21T16:24:48","date_gmt":"2022-01-21T16:24:48","guid":{"rendered":"https:\/\/my360tours.com\/answer\/videochat-niet-in-hoofdmenu\/"},"modified":"2022-01-21T16:24:48","modified_gmt":"2022-01-21T16:24:48","slug":"videochat-niet-in-hoofdmenu","status":"publish","type":"kb","link":"https:\/\/my360tours.com\/nl\/answer\/videochat-niet-in-hoofdmenu\/","title":{"rendered":"Videochat niet in hoofdmenu"},"content":{"rendered":"

Als je videochat niet in je hoofdmenu wordt weergegeven, controleer dan het volgende voordat je contact opneemt met de ondersteuning:<\/p>\n

    \n
  1. Is de videochat ge\u00efnstalleerd in je account? (ga naar add-ons > blader > als er “beheren” staat naast de videochat, dan is het ge\u00efnstalleerd, als er “installeren” staat, is het niet ge\u00efnstalleerd)<\/li>\n
  2. Log uit en weer in om de wijzigingen te zien na een recente installatie<\/li>\n
  3. Als je een fotograaf bent voor iemand anders, zorg er dan voor dat de beheerder van het account je toestemming heeft gegeven om de videochat te gebruiken (ze moeten naar Addons > bladeren > klik op “beheren” in de videochat-add-on en activeer het vinkje bij op jouw naam)<\/li>\n
  4. Als je een fotografenaccount hebt, wordt de videochat niet weergegeven. Het is alleen beschikbaar voor accounts voor onroerend goed, dealers of interieurontwerp. Als jouw klant de videochat wil gebruiken, moet hij een account voor zichzelf aanmaken. Wij kunnen dan de tour verplaatsen naar dat account en de klant kan dan de videochat activeren.<\/li>\n
  5. Als je een ‘hosting only’-account hebt, is de videochat niet gratis beschikbaar, maar je kunt wel betalen voor het gebruik van de videochat. Neem hiervoor contact op met ondersteuning.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    Als je videochat niet in je hoofdmenu wordt weergegeven, controleer dan het volgende voordat je contact opneemt met de ondersteuning: Is de videochat ge\u00efnstalleerd in je account? (ga naar add-ons > blader > als er “beheren” staat naast de videochat, dan is het ge\u00efnstalleerd, als er “installeren” staat, is het niet ge\u00efnstalleerd) Log uit en […]<\/p>\n","protected":false},"author":1,"featured_media":10909,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mo_disable_npp":"","footnotes":""},"kbtopic":[492,667],"kbtag":[],"class_list":["post-11125","kb","type-kb","status-publish","has-post-thumbnail","hentry","kbtopic-oplossingen","kbtopic-videochat"],"yoast_head":"\nVideochat niet in hoofdmenu - My360 Tours | Virtual Tour Software<\/title>\n<meta name=\"description\" content=\"Videochat niet in hoofdmenu | Wat te doen als je de videochat niet ziet in je hoofdmenu van de My360 virtuele toursoftware.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/my360tours.com\/nl\/answer\/videochat-niet-in-hoofdmenu\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Videochat niet in hoofdmenu - 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