{"id":11122,"date":"2022-01-21T15:26:57","date_gmt":"2022-01-21T15:26:57","guid":{"rendered":"https:\/\/my360tours.com\/answer\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\/"},"modified":"2022-01-21T15:26:57","modified_gmt":"2022-01-21T15:26:57","slug":"se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente","status":"publish","type":"kb","link":"https:\/\/my360tours.com\/es\/answer\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\/","title":{"rendered":"Se ha iniciado el chat pero no veo a mi cliente"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\">Para que el chat funcione necesitas dar a la aplicaci\u00f3n acceso a tu<br \/>\nc\u00e1mara o micr\u00f3fono.<\/span><\/p>\n<p class=\"p2\">Si el chat se ha iniciado pero no puedes ver al cliente, lo m\u00e1s probable es que no hayas dado acceso a la c\u00e1mara o al micr\u00f3fono. En este caso, tendr\u00e1n que actualizar la p\u00e1gina de su navegador, iniciar de nuevo la videollamada y hacer clic en \u00abAceptar\u00bb cuando se les pregunte si la aplicaci\u00f3n puede utilizar su micr\u00f3fono y su c\u00e1mara.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Para que el chat funcione necesitas dar a la aplicaci\u00f3n acceso a tu c\u00e1mara o micr\u00f3fono. Si el chat se ha iniciado pero no puedes ver al cliente, lo m\u00e1s probable es que no hayas dado acceso a la c\u00e1mara o al micr\u00f3fono. En este caso, tendr\u00e1n que actualizar la p\u00e1gina de su navegador, iniciar [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10911,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mo_disable_npp":"","footnotes":""},"kbtopic":[198,668],"kbtag":[],"class_list":["post-11122","kb","type-kb","status-publish","has-post-thumbnail","hentry","kbtopic-troubleshooting-es","kbtopic-videochat-es"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Se ha iniciado el chat pero no veo a mi cliente - My360 Tours | Virtual Tour Software<\/title>\n<meta name=\"description\" content=\"Se ha iniciado el chat pero no veo a mi cliente | Aseg\u00farate de que tu cliente ha permitido el acceso a la c\u00e1mara y al micr\u00f3fono de su dispositivo\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/my360tours.com\/es\/answer\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Se ha iniciado el chat pero no veo a mi cliente - My360 Tours | Virtual Tour Software\" \/>\n<meta property=\"og:description\" content=\"Se ha iniciado el chat pero no veo a mi cliente | Aseg\u00farate de que tu cliente ha permitido el acceso a la c\u00e1mara y al micr\u00f3fono de su dispositivo\" \/>\n<meta property=\"og:url\" content=\"https:\/\/my360tours.com\/es\/answer\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\/\" \/>\n<meta property=\"og:site_name\" content=\"My360 Tours\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/my360tours\" \/>\n<meta property=\"og:image\" content=\"http:\/\/my360tours.com\/wp-content\/uploads\/2021\/12\/Screenshot-2021-12-22-at-10.05.14.png\" \/>\n\t<meta property=\"og:image:width\" content=\"359\" \/>\n\t<meta property=\"og:image:height\" content=\"293\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/my360tours.com\\\/es\\\/answer\\\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\\\/\",\"url\":\"https:\\\/\\\/my360tours.com\\\/es\\\/answer\\\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\\\/\",\"name\":\"Se ha iniciado el chat pero no veo a mi cliente - My360 Tours | Virtual Tour Software\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/my360tours.com\\\/es\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/my360tours.com\\\/es\\\/answer\\\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/my360tours.com\\\/es\\\/answer\\\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/my360tours.com\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/Screenshot-2021-12-22-at-10.05.14.png\",\"datePublished\":\"2022-01-21T15:26:57+00:00\",\"description\":\"Se ha iniciado el chat pero no veo a mi cliente | Aseg\u00farate de que tu cliente ha permitido el acceso a la c\u00e1mara y al micr\u00f3fono de su dispositivo\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/my360tours.com\\\/es\\\/answer\\\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/my360tours.com\\\/es\\\/answer\\\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/my360tours.com\\\/es\\\/answer\\\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\\\/#primaryimage\",\"url\":\"https:\\\/\\\/my360tours.com\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/Screenshot-2021-12-22-at-10.05.14.png\",\"contentUrl\":\"https:\\\/\\\/my360tours.com\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/Screenshot-2021-12-22-at-10.05.14.png\",\"width\":359,\"height\":293,\"caption\":\"Instalar | agrega un video chat a tu recorrido virtual\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/my360tours.com\\\/es\\\/answer\\\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/my360tours.com\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Se ha iniciado el chat pero no veo a mi cliente\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/my360tours.com\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/my360tours.com\\\/es\\\/\",\"name\":\"My360 Tours\",\"description\":\"Virtual Tour Software\",\"publisher\":{\"@id\":\"https:\\\/\\\/my360tours.com\\\/es\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/my360tours.com\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/my360tours.com\\\/es\\\/#organization\",\"name\":\"My360\",\"url\":\"https:\\\/\\\/my360tours.com\\\/es\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/my360tours.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/my360tours.com\\\/wp-content\\\/uploads\\\/2019\\\/11\\\/My360-logo-400.png\",\"contentUrl\":\"https:\\\/\\\/my360tours.com\\\/wp-content\\\/uploads\\\/2019\\\/11\\\/My360-logo-400.png\",\"width\":753,\"height\":400,\"caption\":\"My360\"},\"image\":{\"@id\":\"https:\\\/\\\/my360tours.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/my360tours\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/my360\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCZNCgl8bkpryPf-AtmthXqg\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Se ha iniciado el chat pero no veo a mi cliente - My360 Tours | Virtual Tour Software","description":"Se ha iniciado el chat pero no veo a mi cliente | Aseg\u00farate de que tu cliente ha permitido el acceso a la c\u00e1mara y al micr\u00f3fono de su dispositivo","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/my360tours.com\/es\/answer\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\/","og_locale":"es_ES","og_type":"article","og_title":"Se ha iniciado el chat pero no veo a mi cliente - My360 Tours | Virtual Tour Software","og_description":"Se ha iniciado el chat pero no veo a mi cliente | Aseg\u00farate de que tu cliente ha permitido el acceso a la c\u00e1mara y al micr\u00f3fono de su dispositivo","og_url":"https:\/\/my360tours.com\/es\/answer\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\/","og_site_name":"My360 Tours","article_publisher":"https:\/\/www.facebook.com\/my360tours","og_image":[{"width":359,"height":293,"url":"http:\/\/my360tours.com\/wp-content\/uploads\/2021\/12\/Screenshot-2021-12-22-at-10.05.14.png","type":"image\/png"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/my360tours.com\/es\/answer\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\/","url":"https:\/\/my360tours.com\/es\/answer\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\/","name":"Se ha iniciado el chat pero no veo a mi cliente - My360 Tours | Virtual Tour Software","isPartOf":{"@id":"https:\/\/my360tours.com\/es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/my360tours.com\/es\/answer\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\/#primaryimage"},"image":{"@id":"https:\/\/my360tours.com\/es\/answer\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\/#primaryimage"},"thumbnailUrl":"https:\/\/my360tours.com\/wp-content\/uploads\/2021\/12\/Screenshot-2021-12-22-at-10.05.14.png","datePublished":"2022-01-21T15:26:57+00:00","description":"Se ha iniciado el chat pero no veo a mi cliente | Aseg\u00farate de que tu cliente ha permitido el acceso a la c\u00e1mara y al micr\u00f3fono de su dispositivo","breadcrumb":{"@id":"https:\/\/my360tours.com\/es\/answer\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/my360tours.com\/es\/answer\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/my360tours.com\/es\/answer\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\/#primaryimage","url":"https:\/\/my360tours.com\/wp-content\/uploads\/2021\/12\/Screenshot-2021-12-22-at-10.05.14.png","contentUrl":"https:\/\/my360tours.com\/wp-content\/uploads\/2021\/12\/Screenshot-2021-12-22-at-10.05.14.png","width":359,"height":293,"caption":"Instalar | agrega un video chat a tu recorrido virtual"},{"@type":"BreadcrumbList","@id":"https:\/\/my360tours.com\/es\/answer\/se-ha-iniciado-el-chat-pero-no-veo-a-mi-cliente\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/my360tours.com\/es\/"},{"@type":"ListItem","position":2,"name":"Se ha iniciado el chat pero no veo a mi cliente"}]},{"@type":"WebSite","@id":"https:\/\/my360tours.com\/es\/#website","url":"https:\/\/my360tours.com\/es\/","name":"My360 Tours","description":"Virtual Tour Software","publisher":{"@id":"https:\/\/my360tours.com\/es\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/my360tours.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/my360tours.com\/es\/#organization","name":"My360","url":"https:\/\/my360tours.com\/es\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/my360tours.com\/es\/#\/schema\/logo\/image\/","url":"https:\/\/my360tours.com\/wp-content\/uploads\/2019\/11\/My360-logo-400.png","contentUrl":"https:\/\/my360tours.com\/wp-content\/uploads\/2019\/11\/My360-logo-400.png","width":753,"height":400,"caption":"My360"},"image":{"@id":"https:\/\/my360tours.com\/es\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/my360tours","https:\/\/www.linkedin.com\/company\/my360\/","https:\/\/www.youtube.com\/channel\/UCZNCgl8bkpryPf-AtmthXqg"]}]}},"_links":{"self":[{"href":"https:\/\/my360tours.com\/es\/wp-json\/wp\/v2\/kb\/11122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/my360tours.com\/es\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/my360tours.com\/es\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/my360tours.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/my360tours.com\/es\/wp-json\/wp\/v2\/comments?post=11122"}],"version-history":[{"count":0,"href":"https:\/\/my360tours.com\/es\/wp-json\/wp\/v2\/kb\/11122\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/my360tours.com\/es\/wp-json\/wp\/v2\/media\/10911"}],"wp:attachment":[{"href":"https:\/\/my360tours.com\/es\/wp-json\/wp\/v2\/media?parent=11122"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/my360tours.com\/es\/wp-json\/wp\/v2\/kbtopic?post=11122"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/my360tours.com\/es\/wp-json\/wp\/v2\/kbtag?post=11122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}